Frequently Asked Questions

We have listed some questions and answers here. If your question is not included below, please send it to us via e-mail at

NeuEve Application:

  1. Can I take some supplements to help NeuEve work better?
  2. Why would I need to supplement with other things if NeuEve works?
  3. I have tried NeuEve suppositories, but I still feel dry. Also, my eyes and mouth also feel terribly dry. Is there anything that I can do to help improve this dryness?
  4. With only 3 NeuEve suppositories my dryness is gone. Should I stop using NeuEve?
  5. How do I select the right NeuEve suppository formula?
  6. If I am really atrophied should I use the cream instead of the suppository or both?
  7. I was wondering why I was directed to the mildest formula when I suffer from extreme dryness. Should I use the strongest formula instead?
  8. How do I use NeuEve vaginal suppositories?
  9. In the second morning, I noticed that a chunk of suppository leaked out. Should I be worried about it?
  10. When should I use NeuEve suppository before I can have sex? The day before or an hour before? Could you give me a more detailed instruction on when I should use it?
  11. Can my partner do oral sex while using this product? Will it be unsafe and hurt my partner?
  12. My gynecologist also has me on Estrace cream twice a week. How many days should I space out the Silk suppositories with my prescription Estrace?
  13. I have had many years of vaginal atrophy. I have tried the NeuEve silver for 4 months. It worked a little but I still feel dry like a sand paper. Is there anything else that can help NeuEve work better?
  14. Could you help me choose the right NeuEve formula to start for my dryness and atrophy?
  15. I am now on subscription for NeuEve Silk, could you tell me how long I should stay on the Silk formula before moving up to the Silver formula?
  16. I have had vaginal dryness and painful sex for about 7 years. I have used 1 box of NeuEve Silk in a month, but I still have not noticed relief. Could you tell me how long I need to use NeuEve before I will notice relief?
  17. What are the side effects of NeuEve?

NeuEve Ingredients:

  1. I asked my doctor whether he could recommend me to use NeuEve, but he wants to know what secret ingredients in your proprietary blend are before he can give recommendation. So, could you tell me what ingredients are in your proprietary blend?

    As NeuEve is new to the market, most doctors do not know about it. Therefore, they cannot recommend something that they are not familiar with. The good news is that vaginal dryness is not a "disease,” so it does not need a doctor to "cure" it. It is a discomfort that you can find relief by yourself. For example, when you have dry lips you can use a ChapStick to find relief. You do not need to ask a doctor’s approval for using a ChapStick.

    NeuEve is a natural product made with all food-grade ingredients, like bread. You do not need doctor’s approval for eating a piece of bread. A “proprietary blend” means a trade secret or a secret recipe. Many restaurants and bakeries have their secret flavors or recipes. It is OK to consume a product without knowing its trade secret.
    Hormone Free Seal
    No Chemical Seal
    Leaping Bunny Seal
    Made in USA Seal
  2. What are the differences among the Silk, Silver and Gold formulas?

    The major differences are in their ingredient concentrations and timed-release formulations, which determine their strength and effective duration. A table is listed below to illustrate these differences:
    Suppository Silk Silver Gold
    Effect Mild Moderate Strong
    Suitable for Recovery Recovery & Maintenance Maintenance
    Each lasts 3-4 days 5-6 days 7-8 days
    Supplies per Month 8 6 4
    The NeuEve Silk formula is milder, suitable for highly sensitive women, but it only lasts 3-4 days. The Silver formula is moderate and the effect can last for 5-6 days. It is designed for clearing odor and eases dryness quickly and can be used for both recovery and maintenance. The NeuEve Gold formula is more concentrated in certain ingredients and with extended release. It is designed for long-term relieving of dryness and atrophy and suitable for easy maintenance (use 1 per week) because it can last 7-8 days.

    If you have had vaginal dryness and painful sex for some time and are not sure which formula is right for you based upon the flowchart above, it would be a good idea to start first with the Silk, then the Silver, and finally the Gold. Because the Silver formula can be used for both recovery and maintenance, it is sold in most stores that carry NeuEve products. If you use the Silver formula first and feel burning, you may be the sensitive type. You can order the Silk formula online on this website if it is not available in the store near you.
  3. The ingredients listed are all the same among the Silk, Silver and Gold. Are there different ingredients in each formula or is it the quantity of each ingredient that makes the difference?

    The major difference among Silk, Silver and Gold formulas are concentrations of certain ingredients to make women to feel mild, moderate and strong, like different levels of spicy hot peppers of the same dish in a restaurant. Our Gold and Silver formulas, sustained and timed-release formulations are introduced. The timed-release formulations can be observed in name brand lawn fertilizers that have different sized granules, each releases the fertilizer at a different time.
  4. What is the active ingredient in NeuEve that works?

    As NeuEve is natural product, not a drug, it is difficult to say which ingredient is the active one. I would say that all ingredients listed in the NeuEve formulation contribute to its effect. For example, if you try to lose weight by skipping breakfast, you may get morning dizziness. The hidden cause is hunger. You can treat the dizziness with a drug, or you can start eating breakfast to get rid of your hunger and also the dizziness. If breakfast works, what is the active ingredient in the breakfast that “cures” the dizziness?
  5. Why is NeuEve produced in suppository form?

    In comparison with cream, vaginal suppositories allow women to deliver the product to the place where the vaginal dryness and malodor occur, not only limited to the labia. Also, cream can be messy and difficult to control dosage. Suppositories are cleaner and also better for dosage control. For example, the effect of one suppository can last up to seven days, especially with the NeuEve Gold formula.
  6. Why are NeuEve suppositories oil-based?

    The special formula with timed and extended release requires oil. Also, oil does better for the delivery of the oil-soluble vitamins and for lubrication of the vagina in order to prevent pain during sexual intercourse. It is also good for moisturizing the vaginal mucous membrane. A thin film of oil on the mucosa protects it from pathogens like fungi or bacteria. Our product uses only food-grade all natural vegetable oil (e.g., palm and palm kernel oil) as its base. No synthetic or petroleum-based oil is used.
  7. The palm oil industry is destroying rainforests. For the sake of the environment and wildlife, please stop using palm oil.

    We share your concern regarding the environmental impact of palm oil. We put a lot of thought in choosing a palm oil supplier whose business practices we agree with: Tropical Traditions,

    From their website:

    Tropical Traditions Palm Shortening comes from small scale family farms in South America. These farmers are certified by ProForest, which ensures that they meet strict social, environmental and technical criteria. With regard to environmental criteria, the assessments are carried out at the landscape and operational level at both the farms and processing facilities. These assessments cover environmental impact on the soil, water, air, biodiversity and local communities. The lands the farmers use are not lands that were deforested. The lands used to grow the palm fruit are lands previously used for agricultural purposes (cattle, rice, banana).

NeuEve Application:

  1. Can I take some supplements to help NeuEve work better?

    Yes. Customers have reported that taking regular calcium supplement (~1 g/day), vitamin D3 (1,000 IU/day), and fish oil (eating fish or flaxseed oil if allergic to fish) can help. If you cannot take any of these supplements, just eat some nuts and fish.

    Here are some links to purchase calcium and either fish oil or flaxseed oil supplements

    Calcium Fish Oil Flaxseed Oil
  2. Why would I need to supplement with other things if NeuEve works?

    The effect of NeuEve can be enhanced by other things, such as calcium supplements. Calcium ions in the tissue activate mucous gland secretion. After menopause women often develop osteoporosis, which reduces the overall calcium in the body. All mucous glands reduce or stop secretion, resulting in dryness. Supplementing calcium along with the application of NeuEve can help women revive their dried mucous glands to relieve dryness.
  3. I have tried NeuEve suppositories, but I still feel dry. Also, my eyes and mouth also feel terribly dry. Is there anything that I can do to help improve this dryness?

    Since you have dry eyes, dry mouth and vaginal dryness, you might have a condition called Sjogren's syndrome. It is an autoimmune disease that causes glands to dry out, including the glands in the eyes, mouth and vaginal tract. Please consult your doctor to confirm diagnosis. If Sjogren's syndrome is diagnosed, there is no cure for this condition. However, there are natural remedies to manage it. Below are my recommendations:

    1. Fish oil. If you are allergic to fish oil, you can take flaxseed oil instead. It is the omega fatty acids that help.
    2. Sea Buckthorn Oil Supplements (2,000 mg a day). This special oil from the berries of a cold weather shrub is a special essential fatty acid called omega-7. It is very helpful at improving lubrication throughout the body – including tears, saliva, and vagina.
    3. Other treatments helpful for dry eyes and mouth include: Take a B-complex vitamin (50 mg a day), and sugar-free lemon drops or chewing gum.
    4. Check for food allergies. Get your blood tested for wheat allergy. Women with Sjogren's often have allergy to gluten. If wheat allergy is an issue, stop eating bread will help you relieve dryness symptoms.
    5. Take probiotics regularly, such as Dannon yogurt, Activia, etc.
    6. Continue using NeuEve for managing vaginal dryness.
    7. Drink plenty of water and use a humidifier in the house.
  4. With only 3 NeuEve suppositories my dryness is gone. Should I stop using NeuEve?

    Vaginal dryness is not a disease that can be cured. It is an aging outcome, like wrinkles. Wrinkles show up when people reach mid-age, say in the 40s, but women often start using cream at a much younger age. The reason is that an early and regular use of cream can result in a later onset of wrinkles. If a woman stops using the anti-aging cream before mid-age, wrinkles may show up sooner. Wrinkles can be removed by botox, but it is costly and not without risk. Therefore using cream to manage wrinkles early is a better investment than having a botox later. Likewise, early and regular use of NeuEve can help women delay the onset of vaginal atrophy. It allows women to enjoy many more years of romantic intimacy and a healthful lifestyle.
  5. How do I select the right NeuEve suppository formula?

    Update (3/5/2020): Please use our charts to select the right formula for you!

    There are two plans: recovery and maintenance. For women with severe dryness and atrophy, it may be too painful to have intimacy and they may be highly sensitive due to cracks and spotting. These women can begin with the recovery plan first by using the mild Silk formula (8/pk) for one month (use 1 in every 4 days). Then, they can switch to the regular Silver formula (use 1 in every 5 days) for faster recovery. Depending on the individual, one or more packs of Silver formulas may be needed for achieving recovery (regaining the ability to have intimacy without pain). At this point, women can switch to the Gold formula for long-term maintenance.

    For women who have mild vaginal dryness and painful sex but who can still have sex, they can start directly with the maintenance plan using the Silver formula. It is a good idea to use a few suppositories (1 in 5 days) first to condition the dried vaginal tissue before having intimacy. After using 6 Silver suppositories in a month, the dryness and dyspareunia will reduce and these women can switch to the Gold formula and use one in 7-8 days for long-term maintenance of the vaginal wellness.

    For women having just odor (e.g., BV) without atrophy, they can use the Silver formula suppository. Just use one suppository, and the odor will usually be gone. Continuous using two more suppositories will provide more assurance that the odor will not return. The remaining suppositories can be saved for future use in case the odor comes back at a later time. However, if the NeuEve suppositories are used regularly to maintain vaginal wellness, the odor will be gone for good. Below is a flowchart to illustrate how to select these three formulas.
  6. If I am really atrophied should I use the cream instead of the suppository or both?

    If you are really atrophied, you should use both the cream and the suppository. The suppository works inside the vagina to revive the mucous glands for self-lubrication, while the cream works on the outside. Therefore, these two products are made with different ingredients and are not interchangeable. For example, if you have dry mouth, you can take the artificial saliva to find relief, but it may not help dried lips, to which a chapstick can help. Many women who used NeuEve say that combining both the cream and the suppository gets better relief.
  7. I was wondering why I was directed to the mildest formula when I suffer from extreme dryness. Should I use the strongest formula instead?

    To better explain this situation, let us use dry lips as an example. If one has had dry lips for a long time, say more than a month, micro-cracks occur on the lips. The tissues underneath the cracks are inflamed. Just opening the mouth can cause pain, becoming sensitive to everything, even to wind and water. At this stage, one may not be able to tolerate a strong product such as a wrinkle cream. The milder ChapStick can help protect dried lips by sealing the cracks. After using the ChapStick for some time, the cracks are healed, and the tolerance improves. Then, one can use a stronger product like a wrinkle cream for rejuvenation.

    After using Silk formula for a month or two, the micro-cracks in the dried vagina are healed and painful sex and dryness are alleviated. Then, you can switch to the stronger formula Silver for better maintenance and faster recovery of atrophy, but if you still feel pain and tenderness, continue using Silk will be better. Some customers said that using the Silk formula once in 3-4 days and NeuEve cream for the vulva once daily works well to ease severe dryness.
  8. How do I use NeuEve vaginal suppositories?

    Click here for Directions + Video
    The vaginal suppository is inserted into the vagina similarly to a tampon. Once introduced, it dissolves within 10-15 minutes and achieves its soothing effect entirely unnoticed. Before it dissolves, you should remain laying down to prevent the suppository from dropping out. It works best in 2nd and 3rd days. Once dissolved, it will remain in the vagina without seepage and will last for 4-8 days depending on the product used. Unlike a tampon, you will not need to withdraw the suppository once inserted. It will disappear with time, similar to the disappearance of applied body lotion.
  9. In the second morning, I noticed that a chunk of suppository leaked out. Should I be worried about it?

    Some women may have suffered dryness for a long time, so that they do not have enough secretion to dissolve the water-soluble portion of the NeuEve suppository. The suppository includes both oil-soluble and water-soluble materials like a multi-vitamin pill (e.g., vitamin E is oil soluble while vitamin C is water soluble). As a result, a portion of the water-soluble materials may leak out. You should not be worried about this. Each time when you use a NeuEve suppository, a small portion of the water-soluble material will be dissolved. Gradually, the glands will become revived and more and more water-soluble materials will be dissolved and play a role in the maintenance of feminine wellness.
  10. When should I use NeuEve suppository before I can have sex? The day before or an hour before? Could you give me a more detailed instruction on when I should use it?

    Based on customers’ feedback, there may be three situations:

    1. Can still have sex, but feel like sandpaper (dryness). Use NeuEve 30 minutes to 1 hour before having sex usually works well. It works best 1-2 days after each application. If a woman has used NeuEve routinely such as once a week, she can have sex at anytime like a young woman.

    2. Have sex with pain (dyspareunia) or cannot have sex. This means atrophy has occurred. Using just one NeuEve suppository is not enough to reverse the atrophy. It will require the use of NeuEve continuously for 1-4 months before recovery. Please be patient to allow NeuEve working for you for a few weeks. You can test for readiness by inserting 1-3 fingers.

    3. Vaginal muscle spasm when having sex (vaginismus). These women might have slight atrophy, but painful sex causes muscle memory. One customer had vaginismus and could not have sex for 3 years. She tried many things (estrogen, moisturizer, and jellies) without luck. She used 3 NeuEve suppositories and felt self-lubricating like a young woman. Her love life hits the roof.

    In summary, if you are the first situation, use NeuEve 1 day before having sex may be the best. Also, since individual case is different, you can experimenting with NeuEve and find the best application method for yourself. Since the product is made with safe and food-grade natural ingredients, there is no harmful effect for using it often.
  11. Can my partner do oral sex while using this product? Will it be unsafe and hurt my partner?

    This is a great question. The NeuEve product is fully food grade without much taste. It has no hormones, nor herbs (e.g., black cohosh and wild yam). It should be safe even ingesting orally, just like eating a chocolate. Women with vaginal dryness often have unpleasant odor, which repels the partner from oral sex. Using NeuEve routinely, odor will be gone, and women will smell fresh. Conversely, the estrogen cream is unsafe. Not only does it increase the risk for cancer, it can also pass the female hormone to the partner to reduce his male function.
  12. My gynecologist also has me on Estrace cream twice a week. How many days should I space out the Silk suppositories with my prescription Estrace?

    Estrace is the synthetic estrogen cream and it works fast to restore vaginal atrophy but the trade off is that Estrace has many side effects, including:

    • light vaginal bleeding or spotting
    • nausea, vomiting, stomach pain
    • headache
    • vaginal itching or discharge
    • breast pain
    • swelling, bloating, weight gain

    It also increased the risk of breast cancer, heart attacks, stroke, dementia and blood clot. On the other hand, NeuEve is all natural, green, and food grade, and it has no side effects, but the trade off is that NeuEve works slowly by nourishing the mucosal tissue. It does not interfere with any drugs including Estrace. However, it is not necessary to use the two formulas jointly. If you have a family history of breast cancer, it would be a good idea not to use Estrace. You can achieve recovery sorely by using NeuEve with a slightly longer recovery time. However, if you do not have a family history of breast cancer and you want to have a rapid recovery, you can combine the use of NeuEve and Estrace to cut its cancer risks and other side effects by half.

    If one application of the Estrace cream lasts for 3 days, on day 4 you can use the NeuEve Silk formula and cream. Then, after 3 days, you can switch back to Estrace for another 3 days, and so on. By using the two products alternately, your total Estrogen exposure will be cut in half and you will still get the same healing effect with 50% reduced cancer risk and other side effects of estrogen.
  13. I have had many years of vaginal atrophy. I have tried the NeuEve silver for 4 months. It worked a little but I still feel dry like a sand paper. Is there anything else that can help NeuEve work better?

    The answer is “Yes.” The vaginal mucosa is moistened by mucus secreted from mucous glands in a young woman. After menopause, many of these glands stop function and become dormant. With appropriate stimulation provided by NeuEve, some mucous glands can be revived to secrete mucus. It is like cutting onions to stimulate tears. However, if tear glands are all dried, even if you cut onions, no tears would come out. To help NeuEve work better, you can take Mucinex with expectorant but without cough suppressant. Expectorants increase mucus secretion that helps to loosen mucus so that you can cough it up. But it often has effect beyond the airway. Therefore, it helps revive vaginal mucous glands when you apply NeuEve. Take 1 Mucinex pill a day orally for 1 month. When self-lubrication is achieved, you can stop taking Mucinex , but you will still need to apply NeuEve for maintenance.

  14. Could you help me choose the right NeuEve formula to start for my dryness and atrophy?

    Vaginal atrophy is not a disease. It is an aging outcome. It appears when a woman gets older, often after menopause. The good news is that applying NeuEve can help stop, delay and reverse vaginal atrophy. It is like putting cream on the face to stop wrinkles.

    The woman’s age often determines her severity of the atrophy. In addition to symptoms like dryness and painful sex, major features of the atrophy include shrinking of the vaginal cavity, thinning of the lining and lack of elasticity. Additionally, women with atrophy often suffer chronic injuries in vaginal tissues due to intercourse or even just by dryness. These include tissue abrasion, bruising, tearing, and micro-cracks with bleeding and underlying inflammation. The older the age, the more severe the atrophy, and the more sensitive to anything, even to nutrients in NeuEve formulas at a higher level. Therefore, we have developed 4 NeuEve formulas with increasing nutrient strengths from mild to strong: Cream-->Silk-->Silver-->Gold, for women at different ages.

    Based on a woman’s age, we recommend the following:

    • <40, can directly use Gold, often for BV relief. There is no atrophy before age 40.
    • 40-50, start with Silver and can move up to Gold in 1-4 months.
    • 50-60, start with Silk and move up to Silver in 1-4 months and then move up to Gold in 1-4 months.
    • 60-65, start with Silk plus cream, and then move up to Silk only, and to Silver and later to Gold.
    • 65-70, start with Cream for 1 month and then move up to Silk, and later to Silver.
    • >70, start with a tiny bit of cream daily for 1 month. Then, use the cream regularly for 2-3 months before moving up the Silk plus Cream, and to Silk only.

    Note: The NeuEve cream is for itching at any age, but for helping ease the atrophy, you should use NeuEve cream even without itching. This is like to apply cream for stopping wrinkles even without discomfort. To date, the oldest woman who benefited from NeuEve is 80. Therefore, applying NeuEve early and often can better help defy aging.

    In addition to aging, other health conditions can also accelerate vaginal atrophy. These include cancer therapy (especially breast and ovarian cancer therapy), oophorectomy, hysterectomy, lichen sclerosus, and medications like antihypertensive, antiallergics and antidepressants. If you have any of these conditions, you can use the above recommendation by adding 10 years to the age.

    Also, a young woman on breastfeeding can also experience vaginal dryness. This is temporary and we recommend the use of NeuEve Silver for dryness relief.
  15. I am now on subscription for NeuEve Silk, could you tell me how long I should stay on the Silk formula before moving up to the Silver formula?

    It is about 1-4 months, depending on your age, which often determines the severity of vaginal atrophy, assuming you have no other health conditions.

    In general, if you are:

    • <50, you can directly use Silver;
    • 50-55, 1 month on Silk and then move up to Silver;
    • 55-60, 2 months on Silk and then move up to Silver;
    • 60-65, 3 months on Silk and then move up to Silver;
    • 65-70, 4 months on Silk and then move up to Silver;
    • >70, 5-6 months on Silk and then move up to Silver.

    After you move up to Silver, use the same time interval to decide when you can move up to Gold. The rule of thumb is that the younger the age, the shorter the waiting period for moving up the formula because the aging effect becomes harder to reverse when one gets older. Therefore, applying NeuEve early and often can help better defy aging.
  16. I have had vaginal dryness and painful sex for about 7 years. I have used 1 box of NeuEve Silk in a month, but I still have not noticed relief. Could you tell me how long I need to use NeuEve before I will notice relief?

    NeuEve is not a lube, moisturizer or painkiller, but a mixture of nutrients that support the mucosal tissue. It reverses vaginal atrophy by nutritional supplement like calcium and vitamin D for bones. Like treating osteoporosis with calcium pills, one bottle is not enough to notice improvement in bone density. You will need to take at least 5-6 bottles of calcium pills in 3-6 months. If you quit calcium pills after one month, you will not see recovery of osteoporosis, and fracture may result. Likewise, it may take about several months to notice recovery from vaginal atrophy after using NeuEve. Since your dryness has been for 7 years, the atrophy is quite severe and can take a longer time to notice relief. Based on customers’ feedback, in general, it may take 1 week of NeuEve application for 1 year of past atrophy history. This means that in your case, it may take 7 weeks of NeuEve application before you will notice relief. Please be patient to allow NeuEve to work for you. After you notice relief, please do not quit. Continue using NeuEve will help you stop atrophy from coming back.
  17. What are the side effects of NeuEve?

    We personally used the products for several years. Several thousand of customers have used the products. There have been no reported side effects.

    NeuEve does not interact negatively with any drugs, and can be used in conjunction with any medication. NeuEve's effect is topical only because NeuEve utilizes the nutritional healing power of vitamins and essential oils.


  1. Since NeuEve can eliminate odor caused by BV, can it take care of other vaginal infections?

    NeuEve is not a drug or antibiotic. It does not treat any infections. BV is not a true infection but an imbalance of vaginal ecology. Unlike antibiotics that treat BV by killing dominant microbial species, NeuEve uses a natural, ecological approach to restore the ecological balance. It changes the vaginal environment from dry to moist, like adding water to a dried river. The newly established vaginal condition becomes favorable for good bacteria but not bad bacteria. As a result, feminine odor is eliminated.
  2. I have a long distance new boyfriend and we had intimacy lately after using NeuEve. Now, I have an infection and have to go to my gynecologist to get treatment. Could your suppository cause my infection?

    NeuEve itself cannot cause infection, because it is made under sterile condition; there are no microorganisms. Also, NeuEve is made with 100% oil-base without water, so it cannot support microbial growth. Then, what else might have caused infection? There might be three possibilities.

    1. Infection from sex partner. Sexually transmitted infections (STIs) are common. I assume that you did not wear a condom. Even though you do not need contraception after menopause, you are still vulnerable to STIs. It is always a good idea to wear a condom for protection against STIs when you have a new partner. Such protection is mutual; the male can also be protected from possible STIs. NeuEve is oil-based and might not be compatible with latex condoms, so non-latex condoms should be used.

    2. Old yeast infection coming back. If a woman had yeast infection when she was young, the yeast might become dormant when she becomes menopausal. The rejuvenation effect of NeuEve makes the environment moist again by promoting mucous secretion, which may allow her dormant yeast to grow back. But if a woman never had yeast infection before, she cannot get yeast by using NeuEve. If you feel that you get yeast again, you can manage it as you did before with over-the-counter antifungal medications.

    3. Honeymoon bladder.

      The vaginal tract is home to billions of indigenous bacteria. Some could be mobilized to the urinary tract after intimacy.

      A customer with vaginal atrophy could not have intimacy for many years. After using NeuEve, she regained the ability to have intimacy. Then, she enjoyed so much intimacy that she got honeymoon bladder in her 50s. Having a young woman’s trouble at an older age suggests that NeuEve can turn back the aging clock.

      To prevent honeymoon bladder, it is recommended to drink a lot of cranberry juice or water and empty bladder immediately after intimacy. In case honeymoon bladder is suspected, do not panic. It is just urinary tract infection (UTI). See your doctor and handle it as if you were a “honeymooner.” According to medical review articles, the best way to manage recurrent UTI (at least 2 UTIs in 6 months) is to take Macrobid (Nitrofurantoin) once a day for 6 months. You can ask your doctor for prescription.

      Alternatively, you can take daily d-mannose supplements to help prevent UTIs. D-mannose is the molecule present in cranberries that makes it difficult for bacteria to bind to the urinary tract.

    In summary, the rejuvenation effect of NeuEve can help improve the ability of intimacy. After you use NeuEve for a while, you may be able to enjoy sex like a young woman. The bad news is that you may have to handle some issues of a young woman, like preventing STIs, yeast infection and honeymoon bladder. The good news is that you do not need to worry about menstruation.
  3. I tried your BV Clear but did not receive the desired outcome. My BV symptoms did not diminish. Could you tell me what to do next?

    There are two possibilities that the BV Clear might not work. The most likely possibility is that your symptoms might be caused by conditions other than BV, such as yeast, trich or other infections. Many infections can cause discharges and odor, but only BV causes special pungent fishy odor. If you do not have the BV-specific fishy odor, the likelihood is high that something else might be the culprit of your symptoms. The second possibility is that you have BV but your BV is tenacious and difficult to treat. The BV Clear might not be strong enough to relieve it. A sign for tenacious BV is the pungent fishy odor, especially after intercourse and you have such experience for many years and you have a doctor’s diagnosis. In this case, you may find better relief with the stronger NeuEve Gold formula. You will need to be more patient. The tenacious BV may take multiple suppositories to recover, but you will notice signs of improvement, such as reduction in odor and discharge, each time when you apply a suppository. If you do not find relief after repeated use of NeuEve, you will need to see an Ob-Gyn specializing in infectious diseases for a checkup to verify if you truly have BV or have other infections.
  4. I was just diagnosed with BV by my gynecologist. He prescribed me clindamycin vaginal cream for seven days. When can I start using your product and which product would be best to use after a seven day round of antibiotic cream?

    Antibiotics are good at eliminating true bacterial infections, but BV is not a true infection but a disturbance of vaginal ecology. It is the reduction in the number of good bacteria, lactobacilli, and increase in the bad bacteria, anaerobes. Let us use lawn care as an example. The good lactobacilli are like lawn grass, while the bad anaerobes are like weeds. When your lawn is nice and green without weeds, it is healthy. When weeds overgrow to outnumber lawn grass, you have BV. Antibiotics are like Roundup that kills all vegetation including weeds and lawn grasses. After the Roundup treatment, your lawn may be again filled with weeds as the good grasses are also gone. But the probiotic lactobacilli are like lawn grass seeds. If you put lawn grass seeds directly onto weeds, they cannot eliminate weeds to establish growth.

    NeuEve is like weed-n-feed for lawn care. It can clear BV naturally without using Roundup. It suppresses weeds and feeds your lawn to build up a healthy turf. But if you use the antibiotic cream first to roundup your lawn and weeds, and the weed-n-feed (NeuEve) will not work as you will have nothing left to feed. Therefore, for BV management is not recommended to use douche, antibiotics or antiseptics (such as boric acid) before using NeuEve.
  5. Why does the BV Clear works for other women but not for me?

    BV is not a true infection but an upset of vaginal ecology, namely a reduction of friendly Lactobacillus bacteria and overgrowth of bad bacteria, which can be any species. Let us use lawn care as an example. When you have a green turf and weeds are under control, you are healthy, but if weeds outgrow lawn grass, you have BV. The problem is that weeds can be any species. If they are common species like dandelions, you can easily eliminate them with the regular weed-n-feed. However, if the weeds are tenacious like crabgrass, the regular weed-n-feed may not work. You may need something more potent. Since weed-n-feed is the cheapest product, people often try that first to see if it works. Likewise, BV has many different types. Some have no symptoms, while others have fishy odor, discharge, burning and/or itching depending on what bacterial species overgrowing. Still, some other vaginal infections, such as yeast and trich, may show BV-like symptoms and be misdiagnosed as BV. NeuEve as a “weed-n- feed” like home remedy has worked for about 50% of women with BV. This is not a bad rate of success because nearly all these women have tried nearly all other BV care products under the sun before trying NeuEve. Making a product for BV relief is like making dress for ladies. One-size cannot fit all. The fact that NeuEve works for some women but not for others is normal. If you find NeuEve works for you, you have found the "dress" of your "size" and can buy it for future use. The type of BV with typical fishy odor often responds well. If your BV does not have a fishy odor, NeuEve may still work but the likelihood of success may be lower. If you have tried NeuEve but your symptoms persist, you may have a condition other than BV. Please visit your gyn to have a checkup.
  6. I was interested in purchasing your BV Clear. Does it clear odor only or does it get rid of BV completely? Antibiotics have not been working for me.

    Fishy odor is the most noticeable symptom and when it goes away, the customer knows that the product works and report in their feedback. However, for those who do not have a noticeable symptom, it is harder for customer to realize it has worked. Then, they might say that it did not work or were not sure if it worked in the review.

    We have recently received one feedback reporting that the product worked for BV without fishy odor. The customer said:

    "I have only taken one of these because after the first one I got my period (so I couldn't take more). I will say that it has definitely had an effect on my symptoms. How "permanent" I do not know, but that's more based upon my experience. I am a 25 yr old, so I haven't been taking this due to menopause. I was worried it might not work for me because I was less of the "dry fishy" BV and more the discharge, but it has definitely changed that."

    You can try BV Clear. It has 3 NeuEve Suppositories. Most women with BV find relief with just the one of the 3 regular suppository. However, you need to allow NeuEve some time to work. One suppository lasts for 3 days, and 3 lasts for 9 days. If the odor or discharge did not go away at first, you just wait a few days for the NeuEve to work.

    Do not use antibiotics, antiseptics (like borate or hydrogen peroxide) or douche when you are using NeuEve. These products are counterproductive.
  7. How to use the BV Clear?

    One suppository lasts about 3-5 days, so you can use one in every 3 days. One pack of 3 suppositories is good for 9 days. If you have BV with the fishy odor, after one suppository you may notice relief. Please do not stop as BV may come back if not completely suppressed. Use the second one in day 4, and the third one in day 7. If your BV is completely cleared by then, use the Gold formula the second day after the next menstruation is cleared. This will help stop BV from coming back for the next month. If after using all 3 suppositories of the BV kit, you still not recovered, use the Gold suppository on day 10. In most cases, your BV will be cleared. However, if you used all 4 suppositories in the package and your BV is still not cleared but with substantial improvement, you can order the NeuEve Gold for the advanced care. If you do not notice improvement at all, your condition might not be BV and you will need to visit a gyn to have a checkup.
  8. An OB/GYN has been treating me for several months. BV was confirmed, but none of the prescription drugs worked. After using one box of NeuEve Gold, I noticed some relief, but symptoms are not cleared. Should I order another box until it is cleared? Any advice?

    Your BV is difficult to treat because friendly lactobacilli were killed by antibiotics prescribed by your doctor. NeuEve works like weed-n-feed to support the growth of your own lactobacilli, but if your own lactobacilli are completely gone, it would be difficult for NeuEve to work. Please stop using any antibiotics, antiseptics such as boric acid or douche. To help NeuEve work better, you can take probiotics orally to help reseed the vaginal lactobacillus. We recommend Fem Dophilus. While you are applying NeuEve BV Clear or NeuEve Gold, take 1 capsule twice a day orally until the symptoms are cleared.

    Note: Please do not apply the probiotic capsule vaginally because it is not a suppository and may not work well. For example, when your lawn is filled with weeds, applying lawn seeds directly onto the weeds cannot reseed the lawn. The correct method is to remove the weeds (with NeuEve) while seeding the lawn (with ingestion of the probiotic capsule).

Common Knowledge:

  1. Why do women suffer from vaginal dryness and odor?

    When women suffer from vaginal dryness, the vaginal ecological environment has changed from moist to dry. This change can drive an ecological shift in dominant vaginal bacterial flora. For example, if a river dries, fish would die and other live forms that can accommodate low water and dried land, such as amphibians, may thrive. This is called ecological shift. When such a shift occurs in the vaginal ecology, bacterial vaginosis (BV) occurs and it can cause pungent fishy odor.
  2. Do NeuEve vaginal suppositories provide contraceptive protection?

    NeuEve does not provide contraceptive protection, nor does it offer protection against communicable diseases.
  3. Does the use of NeuEve vaginal suppositories influence the effect of condoms?

    Latex condoms can be damaged by a petroleum product, but NeuEve is based on palm oil. However, to be on the safe side, you should not use NeuEve simultaneously with a latex condom, but you may use non-latex condoms.
  4. How does NeuEve work in relieving vaginal atrophy without hormones?

    Menopause also causes osteoporosis, but it is reversible without estrogen. Calcium and vitamin D can do it. Likewise, vaginal atrophy should also be reversible without estrogen. Our product NeuEve can do it because NeuEve provides nutrients for the vaginal tissue as does calcium and vitamin D for bones.

    Before a woman reaches menopause, her vagina is moisturized by mucus glands. After menopause, estrogen reduces, the vaginal gland dries, and the mucosa shrinks. Estrogen can control these glands, but the glands can also be activated by other things.

    Let us look at dry eyes as an example. When tear glands shrink with aging, eyes dry. People often use artificial tears to find relief, but the effect wears off quickly. It is better to revive dried tear glands, which provide auto-lubrication 24/7. Tear glands can be activated centrally by deep sorrow or locally by cutting an onion. But onion smells bad. It would be nice if a rose could be used as the tear stimulant.

    We have found the “rose” for reviving dried glands in women. This is the secret of NeuEve. Due to revival of mucus-secreting glands, the vaginal mucosa is auto-lubricated and moisturized 24/7. Many women using NeuEve report reversal of atrophy. We use “rose” to represent NeuEve because it clears up odor by restoring vaginal ecology. Women smell fresh and feel rejuvenated after using NeuEve.
  5. I have lichen sclerosus with itching and painful sex. Can NeuEve help me?

    NeuEve is not a drug and cannot treat any disease. However, two women suffering from lichen sclerosus have purchased NeuEve suppositories repeatedly. This suggests that they might have found some relief with NeuEve.
  6. Is there something in the suppositories that is harmful to unborn babies? I noticed you advise not using the suppositories if pregnant. My concern is if I were to conceive and not know yet I was pregnant and be using the suppositories I would not want to endanger my child.

    This is a great question. Theoretically, nothing in the suppository is harmful since it is made with all food ingredients. However, it is a legal disclaimer that we must tell women during pregnancy that they should not use the product because birth defect happens randomly for no apparent reason. If a birth defect happens to a woman who had used our product during pregnancy and we did not have this disclaimer, we could get into legal trouble and bankrupt the business.

    I hope that you can understand that as a small business, we must make this disclaimer so that we can survive and continue providing the valuable products to women who really need them without going through possible legal mess. If you get pregnant or are with a clear intention to conceive it would be on the safe side to avoid using all vaginal products including NeuEve. This way, you would not have to suspect the safety of any of these products that might be harmful to your baby.
  7. After using NeuEve for a day, my old herpes flares up. Does NeuEve contain L-arginine that could trigger herpes to flare up?

    The composition of NeuEve is largely made of starch and palm oil, just like bread and butter, which have nothing to do with herpes. NeuEve has no L-arginine or anything that would trigger herpes or any viruses.

    Herpes is not a curable disease. Once you have it, it will recur, just like the rain will fall, without apparent warning. However, in order to mount an attack by making a blister, the virus must come out from the nerve and be re-manufactured inside the host cells to millions of copies. This requires a long incubation time. One day is not sufficient to make this many copies. It is usually related to stress, reduced immune resistance, lack of rest, etc. Doctors today do not have a clue or a good method to stop it from recurring. It happens periodically.

    It is suggested that you wait until the herpes is quiet down before start using NeuEve again. You need to manage the herpes as you normally do as before.
  8. I am on the hormone replacement therapy (HRT). I would like to quit it and use an alternative natural product like NeuEve to manage vaginal dryness. Can NeuEve compensate the loss of HRT?

    Hormones have a chain of regulation from the brain to local tissues, especial the female hormone estrogen, which is produced by the ovaries, adrenal glands and fat cells. Once you are on HRT, the body becomes dependent on supplemented hormones and stops producing the hormones by itself. Stopping HRT abruptly may cause discomfort in many parts of the body as the body needs time to regain the ability to produce hormones. NeuEve works well in relieving vaginal dryness, but it is not a hormone and thus, cannot overcome withdraw effects due to sudden stoppage of HRT. When you decide to stop using HRT, please do it gradually, say reducing 1/4 dosage in a week and taking 4 weeks to wean it. NeuEve does not counteract with estrogen. You can combine the use of NeuEve cream and/or suppository along with estrogen during the HRT-weaning period.
  9. I have just begun to use the silk suppositories with the applicator. I tried your product once before without the applicator, but the insertion was not deep and much of the dissolved suppository came out quickly. Now, with the applicator, I have a new concern: nothing comes back out! Is it normal that the entire contents of the suppository, even the wax, could be absorbed by my vaginal wall?

    Applying NeuEve for vaginal atrophy is like putting cream on the face to stop wrinkles. Even though you can put more cream on the face and hope it can smooth wrinkles quickly, only so much cream can be absorbed. The reason is that the skin functions as a barrier to block things from entering the body. Likewise, after inserting a NeuEve suppository, only a small portion is absorbed due to barrier function of the mucosa. Most unabsorbed materials are eventually leaked out, but slowly and inconspicuously. However, the longer the contact time, the more materials will be absorbed. In this case, using an applicator appears to be helpful. Considering that the mucosal barrier may make the absorption inefficient, each NeuEve suppository provides excessive amounts of nutrients. Therefore, even if a small portion is absorbed, it should be sufficient to help relieve vaginal atrophy and dryness.
  10. Do you recommend any vaginal dilators to use in conjunction with NeuEve?

    Many of our customers reported excellent results using NeuEve together with a vaginal dilator. Vaginal dilators can help with vulvodynia, vaginismus and pelvic pain.
    We recommend the VuVa Smooth Set of Five Dilators, for sale for $49.98, and the VuVa Neodymium Magnetic Set, for sale for $229.00. These are higher in price, but you're really getting what you pay for. They are worth it!


  1. NeuEve works great, but why is it so expensive?

    NeuEve is a natural product that does not have any hormones. It works by providing needed nutrients to the atrophied mucosal tissue, like calcium and vitamin D for osteoporotic bones. It carries a high value because the technology took many years of research to develop. This is why it costs a little more than some low-value products that do not work well.

    For example, many years ago people took calcium pill for managing osteoporosis, but it did not work well. Later, scientists found out that vitamin D helps calcium absorption and they incorporated it into calcium pills, making the pills more effective. The new pills cost a little more than regular calcium pills because vitamin D adds value to it.

    Likewise, NeuEve works better in relieving vaginal dryness and atrophy than some low-value products because the newly developed non-hormonal nutritional supplement technology adds value to it.
  2. Lubricant is cheap. How is NeuEve better than Jelly?

    Scientific research found that most men can be sexually active well into their 80s, but women have to go through menopause at mid age. The gender difference in sexuality and aging puts a great challenge on marriages. Therefore, products that can help women overcome the aging effect are important for maintaining marriage and relationship.

    Most jellies (lubricants or moisturizers) are made with chemicals like glycerin, propylene glycol and/or polyethylene glycol (PEG), the same chemicals for making automobile antifreeze which is well known for its toxicity. Jellies provide only a short-term lubrication but can speed up the aging process by tissue dehydration. After using jellies, a woman’s vagina shrinks, causing a rapid loss of the ability to have intimacy. Some women may have to go through surgery in order to keep their relationships, while others may have to forgo romantic intimacy altogether at a relatively young age.

    NeuEve is different. It can defy aging by reviving the mucus gland in women and reversing the atrophy. Many women who previously suffered severe vaginal atrophy have recovered by using NeuEve. If NeuEve is used early and regularly, the onset of vaginal atrophy can be substantially delayed. Therefore, even though jellies are cheap, their toxic chemicals can speed up aging and their effect wears off rapidly. NeuEve has a long-lasting effect. One application lasts 7-8 days. It is a worthwhile investment for women because it can help extend their romantic intimacy and good marriage well into the golden years.
  3. The vitamin E suppository is cheap and it can make me feel comfortable. NeuEve is more expensive. Could you explain why it is better than the vitamin E suppository?

    Vaginal atrophy or dryness is a dysfunction associated with aging, like osteoporosis. Let us use osteoporosis as an example. To find relief for osteoporosis, you need to provide the right nutritional supplements, namely calcium and vitamin D. Eating chocolate may give you comfort, but it does not improve the osteoporotic bone. Continue eating chocolate for relieving osteoporosis will soon facing bone fractures.

    Can vitamin E suppository stop, delay or reverse vaginal atrophy? The answer is "No." The cause of vaginal atrophy is complex, but it is not related to a single vitamin deficiency. Therefore, supplementing vitamin E alone for vaginal atrophy would be the same as eating chocolate for osteoporosis. The reason that you felt comforting is due to the oil that dissolves the fat-soluble vitamin E functioning as a lubricant. You can get the same lubrication effect just by using coconut oil. However, they have no effect on stopping, delaying or reversing vaginal atrophy. On the other hand, NeuEve provides a collection of necessary nutrients, including vitamin E, to local atrophied tissues, like calcium and vitamin D for osteoporotic bones. This is the reason why many women customers reported that their vaginal atrophy has completely relieved after using NeuEve and the reversal of atrophy was confirmed by their gynecologist doctors.

    So far, more than 30,000 women have been using NeuEve for vaginal atrophy. Nearly all of them are previous users of the vitamin E suppository. After they have continued experiencing vaginal atrophy, they realized that the vitamin E suppository has no effect on reversing vaginal atrophy, and they have switched to NeuEve. Luckily the soft tissue does not have a "fracture" like bones. As long as it is not too late, the atrophy can still recover with NeuEve.
  4. I want to order NeuEve Silver Suppositories for subscription and also to buy a vaginal cream, but I cannot put these two items into one shopping cart to get the free shipping discount. Could you show me how?

    If you order two items from the "Ordering à la carte" box, you can click the button "add to cart" for these two items individually, and the two items will be added into the same carte and you can get a free shipping deal when the combined cost is over $70. However, if you wish to subscribe the NeuEve Silver for the monthly auto-shipping program and buy a cream separately from the "Ordering à la carte" box, you cannot put them into the same cart. You will need to purchase the two items separately. The Paypal computer program cannot combine these two items in the same cart because these two are different types of deals. To fix this problem, after you place the order, you can send us an email at to tell us to combine shipping of these two items. We will refund you the shipping cost of the cream.


  1. How can I change my subscription from Silver to Gold formula?

    Paypal does not allow changes. The word "Silver" cannot be removed once subscription starts. The best way to change the formula of your subscription is for you to log in Paypal and cancel your existing subscription on Silver and to resubscribe the Gold formula from This way, your Paypal account will show only the Gold formula and the change of formula will occur.
  2. I live in a very hot climate. Will the effectiveness of the product be compromised if the whole package is stored in the refrigerator? Or, would it better to place the next suppository I will use in the fridge and hour or two before insertion? Please advise.

    The suppository is formulated to melt at the body temperature (98°F) so that it can release its ingredients once applied. However, if your area is hotter than the body temperature, the product can become soft during shipment. When you receive the product, you can store it in a refrigerator. This will make it hard again and easy to use. Keeping it in a refrigerator will not hurt its quality. Chocolate melts at the body temperature and may become brittle after storing in a refrigerator. The reason is that chocolate has sugar crystals, but NeuEve does not have sugar. Therefore, its quality is not compromised when it is stored in a refrigerator. In the summer time, a major challenge during shipping is the hot temperature in a car or a mailbox under the sun. It can be as hot as 120°F. The suppository can become soft when you receive it, but it will become hard once indoors and after putting in a refrigerator for several hours. Then, you can take it out before use. If your house is constantly air conditioned it should be OK to put the NeuEve in the room temperature for a longer time after taking out from a refrigerator. Otherwise, keeping it in a refrigerator in the summer time is better.
  3. I have just received the NeuEve cream, but it is not sealed. I think it is not safe. Please explain.

    If you were purchasing a loaf of bread on the shelf in a supermarket, it must be sealed inside a plastic bag because other customers may open it. However, if you purchase a loaf of fresh bread in a restaurant as a part of your meal, it is not sealed in any bag. It would be brought to you openly on a plate. It is safe because other customers will not touch it except you. Of course, you can ask the restaurant to seal it for you, but this would add unnecessary cost.

    Likewise, our products are sealed only if they are sold in stores. From Amazon or from our own website, we do not seal them. They are sent to you directly from the warehouse and no one else can open it except you. It is safe.
  4. How do I cancel my subscription and unsubscribe from PayPal?

    To Unsubscribe from Auto-Delivery of NeuEve, click here to go to Paypal and cancel your subscription.

    If that does not work, please follow the steps below to cancel a PayPal subscription:

    1. Log in to your PayPal account at
    2. Click the Settings icon next to "Log out."
    3. Select Preapproved Payments under "Payment settings."
    4. Select the merchant whose agreement you want to cancel...
    5. ...and click the Cancel Subscription button.
    6. Confirm your request to finalize the cancellation.

Which formula is right for me?

A helpful analogy: think of using NeuEve like training for a marathon. Vaginal wall thickness is like your conditioning level.

Use our charts to look up the formula that is personalized for you.

The right formula depends on:

  1. Menopausal status (pre/peri/post)
  2. Age
  3. How Painful is Sex? (0-10)
View Formula Charts
NeuEve Silk is a natural vaginal moisturizer that helps with vaginal dryness Silk
Like jogging a mile
NeuEve Silver is a natural vaginal moisturizer that helps with vaginal dryness Silver
Like running a 5k
NeuEve Gold is a natural vaginal moisturizer that helps with painful sex Gold
Like a half-marathon
Silk Silver Gold
Vaginal Wall Thickness Thin Moderate Thick
Concentration 1x 3x 9x
Intensity Mild Moderate Strong
Use Every 3-4 days 5 days 7 days
Quantity per Month (28-days) 8 6 4
Ordering à la carte
NeuEve Silk is a natural vaginal moisturizer that helps with vaginal dryness
8 suppositories

NeuEve Assorted Formulas (1 month supply)
7 suppositories
(4 Silks, 2 Silvers, 1 Gold)

NeuEve Silver is a natural vaginal moisturizer that helps with vaginal dryness
6 suppositories

NeuEve Cream is a natural vaginal moisturizer that helps with painful sex
0.7 oz $59.95

NeuEve Gold is a natural vaginal moisturizer that helps with painful sex
4 suppositories

Shipping internationally is $12 USD

Note: Please check your PayPal account to make sure your shipping address is up to date.

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Our organic ingredients are the best quality.

Our suppositories and creams are packed with vitamins and nutrients.

We are so confident you will be satisfied with NeuEve that we will give you your money back if you are unsatisfied.*

* Limited to one box (except S&H) per customer for life, to prevent abuse.

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NeuEve Silk Formula
8 suppositories
$49.75 per month
NeuEve Silver Formula
6 suppositories
$49.75 per month
NeuEve Gold Formula
4 suppositories
$49.75 per month



The statements and products referred to throughout this site have not been evaluated by the FDA.

They are not intended to diagnose, treat, cure or prevent any disease.

Specific results are not guaranteed and results may vary.

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Last modified: October 1, 2018