NeuEve Satisfaction Guarantee and Return Policy

NeuEve Return Policy

For health reasons of our employees and our customers, NeuEve vaginal products are not able to be restocked. We cannot accept returns for NeuEve vaginal suppositories, NeuEve vaginal cream, or NeuEve vaginal applicators.



100% Customer Satisfaction Guarantee

NeuEve Satisfaction Guarantee Policy

Our organic ingredients are the best quality. Our suppositories and creams are completely jam-packed with vitamins and nutrients. We are so confident you will be satisfied with NeuEve that we will give you your money back if you are unsatisfied. * Limited to one box per customer for life, to prevent abuse.

Your Satisfaction is Our Priority

Do you have dry mouth or dry eyes?

If so, you may have Sjogren's Syndrome, and you should read this.

Are you using the right formula?

Starting off, if your age is:

  • 60+, then you should start with Silk + Cream
  • 50-60, then you should start with Silk
  • 40-50, then you should start with Silver
  • -40, then you should start with Gold

Do you have BV?

If you have a fishy odor and grayish-white discharge, then you probably have BV. If you have any other odor or any other colors, then you may have yeast infection, trichomoniasis, or some other issue, and we recommend you speak to your doctor.


Conditions and Terms of Satisfaction Guarantee

For Silk, Silver, Gold, and Cream

Our product takes between 2 weeks to 1 month before you start noticing a difference. Most women say it takes between 1-4 months to have pain-free sex again. As NeuEve contains no estrogen or hormones, so you should not expect it to work as immediately as estrogen.

If you have used our product for 30 days, and have seen no progress, please email us at satisfaction@neueve.com. We will fully refund you for up to one month’s supply of our product. This offer is limited to once per customer, for life.

For BV Clear

If you are 100% sure that you have BV and you have finished using the entire box of BV Clear without progress, please email us at satisfaction@neueve.com. We will fully refund you for the entire box of BV Clear. This offer is limited to once per customer, for life.

Which formula is right for me?

A helpful analogy: think of NeuEve like training for a marathon.

Use our charts to look up the formula that is personalized for you.

The right formula depends on:

  1. Menopausal status (pre/peri/post)
  2. Age
  3. How Painful is Sex? (0-10)
NeuEve Silk is a natural vaginal moisturizer that helps with vaginal dryness Silk
Like jogging a mile
NeuEve Silver is a natural vaginal moisturizer that helps with vaginal dryness Silver
Like running a 5k
NeuEve Gold is a natural vaginal moisturizer that helps with painful sex Gold
Like a half-marathon
Silk Silver Gold
Concentration 1x 3x 9x
Intensity Mild Moderate Strong
Use Every 3-4 days 5 days 7 days
Quantity per Month (28-days) 8 6 4
Ordering à la carte
NeuEve Silk is a natural vaginal moisturizer that helps with vaginal dryness
8 suppositories
$59.95

NeuEve Assorted Formulas (1 month supply)
7 suppositories
(4 Silks, 2 Silvers, 1 Gold)
$70.95

NeuEve Silver is a natural vaginal moisturizer that helps with vaginal dryness
6 suppositories
$59.95

NeuEve Cream is a natural vaginal moisturizer that helps with painful sex
0.7 oz $42.95

NeuEve Gold is a natural vaginal moisturizer that helps with painful sex
4 suppositories
$59.95

Shipping to Canada and Mexico is $5 USD

Shipping internationally is $9 USD

Note: Please check your PayPal account to make sure your shipping address is up to date.

We always ship in discreet packaging.

100% Customer Satisfaction Guarantee

Our organic ingredients are the best quality.

Our suppositories and creams are packed with vitamins and nutrients.

We are so confident you will be satisfied with NeuEve that we will give you your money back if you are unsatisfied.*

* Limited to one box per customer for life, to prevent abuse.

Satisfaction Guarantee Terms

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Save 20% for USA addresses!

Regular monthly shipments, hassle-free

Convenient automatic payment via PayPal

Easy change of subscription by sending us an email at help@neueve.com

You're free to cancel at any time after 3 months

How to cancel a subscription

USA

NeuEve Silk Formula
8 suppositories
$49.75 per month
NeuEve Silver Formula
6 suppositories
$49.75 per month
NeuEve Gold Formula
4 suppositories
$49.75 per month

Canada or Mexico

Disclaimer:

The statements and products referred to throughout this site have not been evaluated by the FDA.

They are not intended to diagnose, treat, cure or prevent any disease.

Specific results are not guaranteed and results may vary.

For more information, please read our full legal disclaimer.

Hormone Free Seal
No Chemical Seal
Leaping Bunny Seal
Made in USA Seal

Last modified: November 22, 2019